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Privacy Policy

Last Updated: November 2025 

Effective for: Samtia Website & Parental Purchase Portal 

Jurisdiction: Kingdom of Saudi Arabia 

1. Introduction

Welcome to Samtia (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or the Parental Purchase Portal, which enables parents and students in Saudi Arabia to purchase Apple & Other devices (such as iPads) for educational use. By using our website or placing an order, you agree to the practices described in this Privacy Policy and our Terms of Use. 

2. Information We Collect  

We collect and process personal information necessary to deliver our services within Saudi Arabia. 


a. Personal Information 

  • When you register, submit an order, or contact us, we may collect: 
  • Full name of the parent or student 
  • Mobile number and email address 
  • Delivery address within the Kingdom of Saudi Arabia 
  • School name (for program validation) 
  • Payment details (processed securely through HyperPay)  

b. Technical Information

We may also collect: 

  • IP address and browser type 
  • Device information 
  • Pages visited and actions taken on our website

3. How We Use Your Information  

We use your information only for legitimate business purposes, including:

  • Processing and delivering your orders 
  • Validating school eligibility
  • Managing secure online payments through HyperPay 
  • Providing customer and technical support 
  • Improving our website and user experience 
  • Fulfilling our legal obligations under Saudi law  

4. Payment Processing

We use HyperPay, a secure, Saudi-licensed payment gateway. All payment information is encrypted and processed directly by HyperPay. We do not store or have access to your full credit or debit card details. 

5. Data Storage and Protection

All data collected is stored and processed exclusively within the Kingdom of Saudi Arabia in secure, access-controlled systems. We apply appropriate technical and organizational measures, including: 

  • Encrypted communication (SSL) 
  • Role-based data access control 
  • Secure data backups and monitoring  

While we follow recognized security standards, no online system is completely immune to risks. 

6. Data Sharing  

We share your data only with trusted parties when necessary to complete your transaction:

  • HyperPay (for payment processing) 
  • Authorized logistics and delivery partners (for order delivery) 
  • Educational institutions (for verifying program eligibility)

We never sell or share personal data for marketing or unrelated purposes. 

7. Cookies and Website Analytics  

Our website uses cookies to improve performance and personalize user experience. You can disable cookies in your browser, but some features may not work correctly as a result.

8. Your Rights Under Saudi Law

Under the Saudi Personal Data Protection Law (PDPL), you have the right to: 

  • Access and review your personal data 
  • Request correction or deletion of inaccurate information 
  • Withdraw consent to data processing, where applicable  

To exercise these rights, please contact us at [email protected]. 

9. Policy Updates  

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date clearly shown.

10. Contact Us

For questions about this Privacy Policy or how we handle your data, please contact: 

Samtia – Business Development Department 

Email:  [email protected]

Website: www.samtia.com